Rental policy

Understand our rental policies to ensure a smooth and successful event. From booking requirements to event guidelines, find everything you need to know here. For additional questions or clarification, our team is always here to help.

What You Need to Know

Our policies

Explore our rental policies for seamless planning and event execution.

Booking Requirements
To secure your event date, a signed contract, a retainer deposit are required.

  • All bookings are subject to sales tax.
  • All bookings are subject to a $500 refundable security deposit.
  • Events booked less than 30 days in advance will require a higher retainer.
  • The remaining balance is due 30 days before the event.

Cancellation Policy
Cancellations made 30 days prior to the event will receive a full refund. Cancellations within 15 days of the event are non-refundable.


Event Timing
Events must conclude by the end of the rental period, including setup and cleanup. Additional time is available for an extra fee.


Setup and Cleanup
Basic pre-event setup and cleanup are included. Post-event cleanup services are available for $250.


Decorations
You may decorate the space, but restrictions apply. No open flames, confetti, or wall hangings without prior approval.


Insurance
Liability insurance is required for all events. We can provide recommendations for insurance providers if needed.


Alcohol Policy
Alcohol is permitted on the premises only when served by a licensed bartender. Additionally, security personnel are required to be present during the event. This is to ensure compliance with our City’s alcohol policy.


Parking
Ample on-site parking is available for all guests.


Accessibility
Our venue is fully wheelchair accessible, including ADA-approved restrooms and features.


Additional Fees
Additional charges may apply for extended hours, extra services, or special requests not included in the standard rental packages.

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MoskiCity SMS Privacy Policy

MoskiCity respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect your information for our text messaging services.

1. Information We Collect

We may collect:

  • Your mobile phone number
  • Your consent to receive SMS messages
  • Any information you provide in response to messages

2. How We Use Your Information

  • Send booking confirmations, reminders, and updates related to MoskiCity services you paid for.
  • Respond to customer inquiries and support requests

3. No Sharing or Selling of Personal Information

MoskiCity does not share, sell, rent, or trade your phone number or any personal information with third parties for marketing or any other purposes. Your information is used only for MoskiCity communications and is kept strictly confidential.

4. Message Frequency & Costs

  • Message frequency may vary depending on your interactions with MoskiCity.
  • Standard message and data rates may apply as per your mobile carrier’s plan.

5. Opt-Out & Your Choices

You can stop receiving messages at any time by replying STOP to any MoskiCity SMS. After you opt out, you will no longer receive text messages from us. To rejoin, you must opt in again.

6. Data Security

We implement security measures to protect your personal information. However, SMS communication is not 100% secure, so please avoid sharing sensitive information via text.

7. Changes to This Policy

MoskiCity may update this SMS Privacy Policy from time to time. Any changes will be posted on our website and effective upon posting.

8. Contact Us for any information.

By opting into our SMS messages, you agree to this Privacy Policy.

Don't Hesitate To Contact Us!